Refund policy

Returns

Damaged, defective, or incorrect items. If your order arrives damaged, defective, or isn't the book you ordered, email hello@spineboundbooks.com within 7 days of delivery with your order number and three photos: the shipping box, the damage (or the wrong book), and the barcode on the back of the book. We'll send a replacement or issue a refund. In most cases you won't need to send anything back. If we do need the book returned, we'll send you simple instructions and you won't pay for return shipping.

Change of mind returns. Every order is packed and shipped for you from a US book warehouse, so we can't take back books that arrive as ordered and in good condition. Not sure which edition you want? Email us before you order and we'll help you choose.

Lost packages. If tracking shows no movement for 10 business days, contact us and we'll resolve it with our shipping partner.

Refunds are issued to the original payment method within 10 business days of approval.

 

Shipping

Shipping is $5.00 on orders under $25 and free on orders of $25 or more, no matter how many books are in the box.

Every book ships from a US book warehouse by USPS. We place your order with the warehouse within one business day, and you will get an email with a tracking number on the day it ships. The same tracking link is on your order page.

We do not quote delivery dates. Once your order is on its way, the carrier sets the pace, and we would rather give you real tracking than a guess. If something is running behind, we will email you rather than leave you wondering.

We currently ship within the United States only.